Return Policy

Return and Exchange Policy

Thank you for choosing ApexGlow! We are committed to providing the best shopping experience.

Return Conditions

• Returns must be requested within 7 days of receipt of the item.
• Items must be in new, unused condition with original packaging.
• Please retain proof of purchase (order number).

Exchange Conditions

• If the item is defective or damaged, an exchange can be requested within 7 days of receipt.
• Exchanged items must be the same product.

Situations Not Eligible for Return or Exchange

• Damage caused by human error or improper use.
• Beyond the return or exchange period.
• Missing original packaging or accessories.

How to Request a Return or Exchange Please contact us via: 📧 Email: tim22226712@icloud.com Please provide your order number and reason for return or exchange. We will respond within 1-2 business days.